**Last updated: 21 September 2026**
Iron Gate (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
This policy has been prepared with reference to applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
IRONGATE SECURITY & SAFETY SOLUTIONS LIMITED
Company number: 12912887
Registered office address:
Suite A, First Floor Suite A, First Floor, The Maltsters, Wetmore Road, Burton Upon Trent, Staffordshire, England, DE14 1LS
Incorporated on – 29 September 2020
Postal address:
Edmund House
10-12 Newhall street
Birmingham, B3 3EF
Email: info@irongate-security.co.uk
Telephone: 0121 630 2905
For the purposes of UK data protection legislation, Iron Gate is the data controller responsible for the personal information covered by this Privacy Policy.
2. Information We Collect
We may collect and process personal information that you provide to us directly, including:
* Your name
* Company or organisation name
* Email address
* Telephone number
* Postal or business address
* Information provided through website enquiry or contact forms
* Information contained in emails or other communications with us
* Information you provide when requesting information about our products or services
When you use our website, we may also collect certain technical information automatically, such as:
* IP address
* Browser type and version
* Device type
* Operating system
* Pages visited
* Date and time of visits
* Referring website or source
* Website usage and interaction information
Some of this information may be collected through cookies and similar technologies.
3. How We Use Your Personal Information
We may use your personal information to:
* Respond to enquiries and requests
* Provide information about our products and services
* Prepare quotations, proposals or other requested information
* Provide and manage services supplied to customers
* Communicate with customers, suppliers and business contacts
* Process and administer contractual relationships
* Maintain our business records
* Improve our website, products and services
* Monitor website performance and security
* Prevent fraud, misuse and security threats
* Meet our legal and regulatory obligations
* Send marketing communications where we have an appropriate lawful basis to do so
We will only use personal information where we have a lawful basis for doing so.
4. Our Lawful Bases for Processing
Depending on the circumstances, we may process your personal information on one or more of the following lawful bases:
**Contract** – where processing is necessary to enter into or fulfil a contract with you.
**Legitimate interests** – where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms. This may include responding to business enquiries, managing customer and supplier relationships, improving our services and protecting our website and business.
**Consent** – where you have given us clear consent to process your personal information for a specific purpose. Where we rely on consent, you can withdraw it at any time.
**Legal obligation** – where processing is necessary for us to comply with a legal or regulatory requirement.
5. Contact and Enquiry Forms
If you submit an enquiry through our website, we may collect the information you enter into the form, such as your name, email address, telephone number, company name and the contents of your message.
We use this information to respond to your enquiry and, where appropriate, take steps towards providing products or services to you.
Please do not submit sensitive personal information through our website unless specifically requested.
6. Cookies
Our website may use cookies and similar technologies to help the website operate correctly, remember preferences, understand how visitors use the website and improve its performance.
Some cookies are essential for the website to function. Other cookies, such as analytics, advertising or third-party cookies, will only be used where permitted and, where required, after you have provided your consent.
You can manage your cookie preferences through the cookie controls provided on our website and through your browser settings.
Further information about the cookies used by this website should be provided through our Cookie Policy or cookie preference tool.
7. Analytics
We may use analytics services to understand how visitors interact with our website. These services may collect information such as pages visited, time spent on the website, device information and approximate location derived from an IP address.
Where analytics cookies require consent, they will not be activated until the appropriate consent has been obtained.
8. Sharing Your Personal Information
We do not sell your personal information.
We may share personal information with trusted third parties where necessary for the operation of our business and website. These may include:
* Website hosting and IT service providers
* Email and communications providers
* Website developers and maintenance providers
* Analytics providers
* Professional advisers such as accountants, solicitors and insurers
* Payment or financial service providers, where applicable
* Contractors, suppliers or service partners where necessary to provide our services
* Government authorities, regulators or law enforcement agencies where required by law
Where third parties process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.
9. International Data Transfers
Some third-party services we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate measures to ensure that it receives an adequate level of protection in accordance with applicable UK data protection legislation.
This may include relying on UK adequacy regulations or approved contractual safeguards where appropriate.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, contractual and reporting requirements.
The appropriate retention period will depend on the nature of the information, why it was collected and any applicable legal or regulatory requirements.
When personal information is no longer required, we will securely delete, anonymise or otherwise dispose of it as appropriate.
11. How We Protect Your Information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure, and users should take appropriate care when providing information online.
12. Your Data Protection Rights
Depending on the circumstances and the lawful basis on which we process your information, you may have the right to:
* Request access to the personal information we hold about you
* Request correction of inaccurate or incomplete information
* Request deletion of your personal information
* Request restriction of the processing of your information
* Object to certain types of processing
* Request the transfer of your information to another organisation
* Withdraw your consent where we rely on consent
These rights are subject to certain legal conditions and exemptions.
To exercise any of your data protection rights, please contact us using the details provided in this Privacy Policy.
13. Direct Marketing
Where permitted by law, we may contact you about products, services or information that we believe may be relevant to you.
Where consent is required for marketing communications, we will obtain it before sending those communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option contained within the communication or by contacting us directly.
14. Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
15. Children’s Privacy
Our website and services are not intended to collect personal information from children unless this is necessary for a specific service and appropriate safeguards are in place.
If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to remove it.
16. Complaints
If you have concerns about how we use your personal information, please contact us in the first instance so that we can investigate your concerns.
You also have the right to make a complaint to the UK supervisory authority for data protection:
**Information Commissioner’s Office (ICO)**
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: [www.ico.org.uk](http://www.ico.org.uk)
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, legal obligations or the way we process personal information.
Any updated version will be published on this website and the “Last updated” date at the top of this page will be amended accordingly.
We recommend reviewing this Privacy Policy periodically to remain informed about how we handle personal information.
18. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information or wish to exercise your data protection rights, please contact:
Iron Gate
Edmund House
10–12 Newhall Street
Birmingham
B3 3EF
United Kingdom
Email: info@irongate-security.co.uk